Access to applicant or student information by a third party is prohibited except where signed consent from the applicant or student is provided. The signed consent will allow for access to information but cannot authorize the delegation by the applicant and/or student for decisions to be made on his or her behalf by any other party.

As an example, a student may authorize in writing that a parent receive the grades of the student or obtain the status of a student enrolled at NAO. The authorization cannot be used for the parent to make decisions with respect to such matters as appeals or financial arrangements without the student being present and agreeing to the decision.

A third party who has received signed authority on behalf of an applicant and/or student may only advocate on behalf of the student in the presence of that student. This policy applies only to persons not directly involved in the application or education process.